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- Several types of mortgages
- Offers mortgages in all 50 US states
- No mortgage rate posted on website
- No USDA loans, HELOCs, home equity loans or reverse mortgages
- You cannot use other credit data if you have a low or low credit score
- The only refinance option for jumbo mortgages is a cash refinance
- Website can be confusing to use
- Requires 5% down payment, while many lenders accept 3%
Read our review
- Offers mortgages in all 50 US states and Washington, DC
- Physical branches in 44 states
- Does not accept alternative credit data, such as utility bills, if you have a low or no credit score
- Minimum down payment and credit rating shown are for conforming mortgages
Overall Lender Rating
Advantages and disadvantages
LoanDepot Mortgage Rates
LoanDepot does not offer general or personalized mortgage rate information on its website.
When using the LoanDepot website, you may find it difficult to find what you are looking for. For example, if you click on “Compare Mortgage Rates”, you will need calculators to purchase and refinance monthly payments.
Other lenders’ websites will show sample mortgage rates. Or you can fill out a form to get a personalized mortgage rate so you can start to get an idea of what your mortgage might look like with the lender. However, with LoanDepot, you will need to contact a loan officer or start filling out a loan application online.
According to customer reviews on Zillow, rates with LoanDepot were “lower than expected”, so you might be able to get a good rate.
LoanDepot v. Fairway Independent Mortgage Corporation
Fairway has more home loan options than LoanDepot. Fairway is the obvious choice if you are specifically looking for a reverse mortgage, USDA mortgage, or home improvement loan – LoanDepot does not offer any of these types of home loans.
Fairway also lets you use alternative credit data to apply for a loan if you have a low or poor credit score.
Both lenders offer loans throughout the United States. If you prefer a lender with a nearby branch, your decision may be based on what’s available in your state. Fairway does not have branches in Alaska or West Virginia. Meanwhile, LoanDepot branches are located in every state except Montana, Wyoming, North Dakota, South Dakota, Nebraska, and Alaska.
LoanDepot vs. Guild Mortgage
If you live in New Jersey or New York, you will not be able to apply for a mortgage from Guild Mortgage. However, LoanDepot mortgages are available in all states of the United States.
That being said, if you are looking for more home loan options, Guild Mortgage may be the best choice. You may also find Guild Mortgage more attractive than LoanDepot if you have bad credit or no credit. Guild Mortgage allows homebuyers to use other forms of credit when applying for a loan.
How LoanDepot mortgages work
LoanDepot is a national mortgage lender, so you can apply for a home loan from anywhere in the United States. There are branches in every state except Montana, Wyoming, North Dakota, South Dakota, Nebraska and Alaska.
If you want to know where the nearest branch is, you can use this search tool.
LoanDepot has several home loans, such as:
There are also refinance options for fixed rate mortgages, adjustable rate mortgages, FHA loans, or VA loans. You can refinance in cash for mortgages starting at $80,000.
LoanDepot does not have USDA loans, home equity loans, HELOCs or reverse mortgage options. Also, if you have a poor or no credit score, you cannot apply for a LoanDepot loan using alternative credit data – you will need to show your credit score.
If you have questions about new credit, you can contact a loan officer Monday through Friday from 8 a.m. to 10 p.m. ET, or Saturday from 11 a.m. to 6 p.m. ET.
For customer service questions on existing loans, you can contact support Monday through Friday from 8:30 a.m. to 11 p.m. EST, or Saturday from 8:30 a.m. to 5 p.m. EST.
Is LoanDepot trustworthy?
LoanDepot has no recent public controversies.
LoanDepot received an A+ rating from the Better Business Bureau. The BBB rates companies based on how the company handles customer disputes. A good BBB rating does not necessarily guarantee that your relationship with a lender will be the same as others. If you want to see if a bank is an ideal partner, get the perspective of friends or family members who have been customers. Another option is to browse customer reviews online.
Who owns LoanDepot?
Anthony Hsieh founded LoanDepot in 2010, and he now serves as CEO. The lender became a publicly traded company in 2021.
How long does LoanDepot take to close?
Once the seller accepts your offer, it will likely take 30-60 days to close through LoanDepot. You will go through the assessment and inspection, sign the remaining documents, and then close within two or three days.
Mortgage and Refinance Rates by State
Check the latest rates in your state at the links below.
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